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Shipping Policy

At our store, we offer shipping to the United States, Canada, Australia, and the United Kingdom.For orders under $59, there is a flat shipping fee of $7.99. For orders over $59, shipping is free.

    Shipping Carriers

We use UPS and FedEx as our primary carriers for shipping.

    Shipping Time

Once you place an order with us, we will ship it out within 1-3 working days from our warehouse. After shipment, it usually takes 10-15 working days to receive your products.

    Taxes and Duties

For our US and Canadian customers, there are no additional taxes on our products. You only need to pay the final sale price when shopping at our store. For our Australian customers, please note that you may be responsible for paying any customs fees, taxes, or duties upon delivery.

    Order Tracking

Once your order has been shipped, we will provide you with a tracking number to monitor the delivery status of your package.

    Shipping Delays

Please note that delivery times may be affected by natural conditions such as holidays and weather. In addition, delays may also occur due to customs authorities in your country. Please be aware that we are not responsible for any delays caused by customs authorities.

    Incorrect Information

Please ensure that all delivery information is correct. If we need to contact you to update the delivery information, it may cause a delay in delivering your order.

    Return Policy

We do not provide reshipping arrangements if parcels are returned for wrong addresses, incomplete addresses, or returned due to unavailability.

If you have any questions, please feel free to contact us via email at support@wiralomistore.com.

Note: During public holidays, shipping times may be affected due to manufacturers and courier companies restricting operations. Although we cannot control this, we will do our best to improve this issue.

For more information, please find our company details below:

Kingrover Supply Limited:
 
Address: Flat C 9/F Winning Hse No 72-74 Wing Lok ST Sheung Wan HK
 
Email: support@wiralomistore.com
 
Phone: +852 6369 4220